The Company believes in the responsible use of personal information collected in the course of its business and through its website. The Company is committed to safeguarding the privacy of your information.
This privacy policy sets out the basis on which any personal information collected by the Company from you, or that you provide to the Company, will be used, stored, and processed (hereinafter referred to as “collect” or “collected”). This includes, but is not limited to, the collection of personal information or data from the use of the Company website.
By making use of the Company website, or interacting with the Company by mail, electronic communication, or in person, you agree to be bound by the terms and conditions set out in this privacy policy.
If at any time you have queries that are not dealt with in this document, please visit our website or contact our compliance team at compliance@hireresolve.us.
We may request, receive, store, and record details that are defined as ‘Personal Information’ in terms of the POPI Act from Clients, Candidates, Employees, and Service Providers.
The Personal Information we process as a result of a visit to our website depends on the data provided by the user.
If a user accesses the website but does not interact with the Company (i.e., apply for an available position), the Company processes the data contained in cookies.
If a user chooses to apply for an available position, registers as a user, or submits a contact request, the Company will require the user to provide certain Personal Information necessary to complete the activities of the Company.
The Company assures that the use of your personal information is lawful, reasonable, and relevant to the activities of the Company.
The Company may process your personal data collected through the website for the following purposes:
The Company is in the business of Recruitment Services. The Company will process the personal data of users in order to run the business, which includes managing a relationship with the user, assessing the user’s suitability as a candidate, promoting the user as a candidate, matching candidates with clients, performing administrative, accounting, and corporate obligations, and maintaining and using IT systems.
The Company will process Personal Information of users who indicate an interest in becoming a client in order to enter into a contract of service, match the client with potential candidates, and perform the duties set out under the service level agreement.
The Company may process Personal Information for direct marketing purposes in order to promote and develop services and provide industry-specific information the Company believes will be of interest to the user. Users are provided with the opportunity to opt out of direct marketing.
Personal Information may be processed for the purpose of maintaining security and within the scope of internal quality and risk analysis.
Where the Company is subject to legal, regulatory, and professional obligations, it may need to keep records to demonstrate that the services provided are in compliance with those obligations.
The Company may from time to time transfer or disclose Personal Information to other entities within One Group, of which the Company is a subsidiary, as well as to third parties for any of the purposes set out herein.
You may at any time:
The Company may refuse to delete Personal Information if such deletion would compromise a legal obligation requiring the Company to keep the information for a determined period, or if such deletion would compromise the Company’s ability to render its services.
You indemnify the Company against any damages that may arise from such a request or from the consequences thereof.
The Company has up-to-date, reasonable technical and organizational security measures in place to protect users’ Personal Information against accidental or intentional manipulation, loss, misuse, destruction, or unauthorized disclosure or access.
Despite this, absolute security cannot be guaranteed. Should a breach occur, the Company will ascertain how and where it occurred and ensure that the risk is addressed immediately.
The Company will determine which data has become vulnerable as a result of the breach and notify the user immediately. The Company will assist the user in minimizing any potential damages where possible.
From time to time, the Company may revise this policy to reflect its initiatives, changes in law or technology, or changes in practices regarding the collection of Personal Information.
Changes to the policy will be published on the website.